You can contact The Floyde Edit by using the contact form on this page. Enter your name, email, phone number, and message, then submit the form so the team can assist you with your inquiry.
What can I contact The Floyde Edit about?+
You can reach out with questions about your order, products, sizing, returns, exchanges, or other customer support inquiries. The contact form is available to send your message directly to the team.
How can I get help with my order?+
If you need assistance with an order, submit your details through the Contact Us form and include relevant order information in your message. This will help the team understand your request and provide appropriate assistance.
How do I find the right size?+
The Floyde Edit provides a size guide to help you choose the right fit. Product pages also include size and fit information where available, so we recommend checking these details before placing your order.
Can I return an item I purchased?+
Yes. The Floyde Edit accepts eligible returns within 7 days of delivery. Items must be unused, unworn, unwashed, in their original condition, with tags, labels, and packaging intact.
Can I exchange an item for another size or colour?+
Yes. Eligible products can be exchanged within 7 days of delivery for the same product in a different size or colour, subject to availability. The item must remain unused, unworn, and in its original condition.
What should I do if I receive a damaged or incorrect item?+
If you receive a damaged, defective, or incorrect item, contact The Floyde Edit within 48 hours of delivery. Include your order number and clear photographs of the issue so the team can assist you.
How can I stay updated on new collections from The Floyde Edit?+
You can subscribe to The Floyde Edit's newsletter using the email signup form on this page. Subscribers can receive weekly curation, early access to new collections, and editorial content.
